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Delivering a quality product to the customer, precisely on time and on budget is the ultimate goal of every construction company. However as simple as this goal is to state, it is far too often obscured by the overwhelming complexities of day to day operations.Field personnel are generally far removed from both the normal management and business processes of the back office and the desires of the customer. This lack of integration and synergy with the entire construction process frequently leads to costly oversights and errors. In turn leading to overall customer dissatisfaction and unnecessary problems during the warranty period.When field personnel perceive that they cannot rely on strong management systems and processes, they cannot be adequately empowered to resolve issues before unnecessarily increased costs are incurred. This means that middle and upper management must expend the significant amount of time and resources that are often required to appease disgruntled customers. The solution is in the development, training and implementation of critical path management (CPM) for field personnel. Understanding the fundamental concepts and principles of only applying management intervention to prevent or resolve deviation from planning is the key to field operations efficiency. This management philosophy is often referred to as "Management by Exception". The Professionals at ACG are highly experienced in the critical path methods of construction management. Throughout an entire engagement, the ACG Operations team will meet with company executives, management, and employees in both group and individual settings. The ACG Operations team will work with your company's entire staff to develop, document, implement and manage a system of critical path management that will help your company to deliver on time and on budget.
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