If you're experiencing a problem with one of our products, please fill out and submit the following Assistance Request Form. You may also want to check out some Known Problems.          

For suggestions, or requests for improvements, please use our Suggestions Form.

 

Assistance Request Form

When you submit your service request report, it will be entered into our database for tracking purposes.  Periodically we will post notices regarding service requests reported by our customers in the Known Problems section of this page, and tips or workarounds on the Client Services FAQ page.     

Please be as specific as possible when describing the problem.

  1. What product/service is this request for?


  2. Please enter a brief one-line description of the request:

    (example: "Editor doesn't respond to up-arrow under image")

  3. If there is a particular problem you are reporting, please describe it clearly:

     
  4. Please provide us with the following information in case we need to contact you:

Name:

Phone:

E-mail:   

       

 

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Known Problems

The following is a list of some known problems with our products / services; we are working to correct them A.S.A.P.

description of problem #1
description of problem #2
description of problem #3
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